|Standard||$6.95 USD||7-10 business days|
International Shipping Costs will vary depending on location. To offer you the fairest rate each country has its own shipping cost. Please consult yours at checkout or contact us and we will give you the rate for your country
Please allow up to 10-15 business days for your package to arrive.
Non-UK & US residents: Please note that your order ships from the UK or USA and may be subject to additional customs fees on arrival at its destination. Nailah is not responsible for any duties or import taxes. If you reject or return your package, we will not refund your payment for you.
Thank you for your understanding.
You can track your order with the tracking information provided in your shipment notification email.
An item on pre-order is one that is not yet in our warehouse. By purchasing an item that is on pre-order, you are securing your item until we are able to ship it out to you.
If you purchase an item on pre-order, please know that we are unable to ship your entire order until your pre-order item arrives to our shipping facilities. We cannot ship your items separately and are unable to make any exceptions. If you'd like to receive items outside of pre-order prior to the expected arrival date, we recommend placing a separate order.
We sincerely apologize for any inconvenience this may cause and appreciate your patience.
If you’re not obsessed with your NAILAH pieces, you may return them for a full refund within 14 days of receiving your order. Should you wish to exchange your order or receive store credit, you have 30 days to initiate your return. Once you have submitted your return request, you have 7 days to ship back your item(s).
Please contact us firstname.lastname@example.org for your Returns Label in the UK
For USA returns please fill in Returns details here
For International Returns we do not currently offer Free Returns. Please contact us for a returns label which we can deduct from your Return or post back to us:
Please note: We will only accept items that are new and unworn. If returned item(s) shows any signs of wear or damage beyond (reasonable) repair, you will be offered a 20% refund or can have the item(s) shipped back to you.
Shipping fees are non-refundable.
All sale items are non-refundable and are not eligible for exchange.